Also, do not share your OTP with anybody. Q 7. I received an email from an unknown source asking me to share my personal and card details to avail some benefits. What should I do Please do not share your personal as well as credit card details in response to any such emails. Chemistry Tutorial Software Free Download. Please do not download or open any link or attachment in an email sent to you by an unknown source. These could be phishing emails. Phishing is an act of attempting to gather personal information such as PIN, CVV number, date of birth, etc. Please note, SBI Card will never send you any communication asking for your personal or SBI Credit Card sensitive information. A Please check if you have entered the correct one time password OTP sent on your registered mobile no. If the card is declined despite all the requisite checks, please call our helpline immediately.